Pete Buttigieg tells airline CEOs to shape up after summer of flight delays or face new rules

Pete Buttigieg tells airline CEOs to shape up after summer of flight delays or face new rules

Transportation Secretary Pete Buttigieg has warned airlines that his department could draft new rules around passenger rights if the carriers don’t give more help to travelers trapped by flight cancellations and delays. Buttigieg is asking airline CEOs to, at a minimum, provide lodging for passengers stranded overnight at an airport and give out meal vouchers … Read more

KPRC 2 Investigates new proposed rules to make it easier for airline passengers to get refunds

KPRC 2 Investigates new proposed rules to make it easier for airline passengers to get refunds

If you have travel plans for this Labor Day weekend and it involves flying, you’re probably already checking for potential delays. It’s been a bumpy ride coming back from the pandemic – with frequent flight delays and cancellations. And if you do run into an issue, getting a refund is not easy. But help may … Read more

“Incredibly frustrating” airline delays cause summer travel nightmares

"Incredibly frustrating" airline delays cause summer travel nightmares

Summer travel nightmares have continued, with more than 19,000 flights delayed and nearly 3,000 more canceled since Sunday in the US This summer, nearly a quarter of flights by US airlines have been delayed, according to FlightAware. The average delay has been almost an hour. Severe weather coupled with airline and air traffic control staffing … Read more

MP says Ottawa underestimated Canadians’ desire to travel again

MP says Ottawa underestimated Canadians' desire to travel again

A member of Parliament says Ottawa may have underestimated Canadians’ desire to travel when planning for a return to normal following the end of most pandemic restrictions. Airlines and airports have been grappling with a surge in customers this summer, compounded by staffing shortages affecting both carriers and federal agencies. As a result, travelers have … Read more

Transportation Secretary Pete Buttigieg to airlines: This year’s travel disruptions “unacceptable”

Travelers urged to take advantage of falling airline ticket prices, experts say

As air travel has returned to pre-pandemic levels in the past several months, airports and airlines have struggled to keep up with the increase in demand. CBS News has obtained a letter Transportation Secretary Pete Buttigieg sent to JetBlue Airways in which he called the frequent flight delays and cancellations in the US “unacceptable.” In … Read more

What to Do if Your Medications Are Lost on a Flight​

What to Do if Your Medications Are Lost on a Flight​

​According to recent data from the US Department of Transportation, airlines mishandled 235,200 bags in May 2022. The limited liability on lost, damaged or delayed baggage is $3,800. However, assistive devices, which include “medications and any medical devices needed to administer those medications, such as syringes or auto-injectors,” are not subject to these liability limits. … Read more

DOT Secretary Pete Buttigieg Calls for Government Overhaul of Airline Oversight

DOT Secretary Pete Buttigieg Calls for Government Overhaul of Airline Oversight

Department of Transportation Secretary Pete Buttigieg, who has had his hands full with airline issues this summer, recently said that the federal government needs to re-think the way it approaches regulation of the aviation industry. “We’ve been due for a refresh on a lot of our rules toward airlines and when you get it right, … Read more

Travel chaos: Airline experts warn delays and cancellations will continue for months

Travel chaos: Airline experts warn delays and cancellations will continue for months

An aviation expert has warned travel chaos “pain” could continue into next year as the industry struggles to meet soaring demand after stripping services during the pandemic. Flight Center managing director Graham Turner cautioned travelers to be wary of delays and cancellations until at least the end of the year as airlines contend with inexperienced … Read more

Summer 2022 air travel: What to know if your flight gets canceled or delayed

Summer 2022 air travel: What to know if your flight gets canceled or delayed

Amid one of the busiest summer travel seasons US airports have experienced in years, experts say passengers should know their rights when airlines delay or cancel flights. Under federal law, airlines that cancel flights are required to give cash payouts to customers who decide not to travel, said Scott Keyes, founder of Scott’s Cheap Flights. … Read more

‘A one-hour layover is not enough anymore’: A flight attendant’s tips on surviving travel now

flight tips

Twenty years ago, with my life at a serious crossroads, I applied to every single airline, and a few months later, I was officially a flight waiting. I loved my new job, and it came with a completely new and exciting life. But I didn’t sign up for what travel is like this summer. The … Read more