Airline workers face insults, physical threats amid travel delays: ‘Worst I’ve ever seen’ – National

Airline workers face insults, physical threats amid travel delays: 'Worst I've ever seen' - National

From verbal abuse to physical threats to police calls, front-line workers in the airline industry are finding themselves on the receiving end of frustrated passengers encountering flight delays and lost baggage. “I’ve had customers poke me in the chest and say, ‘You’re not going to get me off of this flight,’” said Cheryl Robinson, an … Read more