Frontier Airlines gets rid of telephone customer service

Frontier Airlines gets rid of telephone customer service

Frontier Airlines Airbus A320 takes off from Los Angeles international Airport on August 27, 2020 in Los Angeles, California. Aaron P | Bauer-Griffin | GC Pictures | Getty Images Say goodbye to the airline call center βˆ’at least at Frontier Airlines. The budget carrier last weekend completed its transition to online, mobile and text support, … Read more

Why booking directly with airlines can be more expensive

Why booking directly with airlines can be more expensive

Early in the pandemic, many travelers experienced headaches while trying to rebook air travel purchased through third parties such as Orbitz and Kayak. Overloaded customer service centers and constantly changing airline policies resulted in a big mess at these agencies, prompting many travelers to book directly through the airline to avoid future issues. Yet as … Read more

Thanksgiving Travel Rush Is Back with Some New Habits

Thanksgiving Travel Rush Is Back with Some New Habits

The Thanksgiving travel rush was back on this year, as people caught planes in numbers not seen in years, setting aside inflation concerns to reunite with loved ones and enjoy some normalcy after two holiday seasons marked by COVID-19 restrictions. Changing habits around work and play, however, might spread out the crowds and reduce the … Read more

Thanksgiving Might Bring Changes in Holiday-Travel Habits

By DAVID KOENIG, Associated Press More people are expected on airplanes and highways over Thanksgiving than last year, but changing habits around work and play might spread out the crowds and reduce the usual amount of holiday travel stress. Travel experts say the pandemic and the ability of many people to work remotely has blurred … Read more

Get ready for the most expensive holiday travel season ever

Get ready for the most expensive holiday travel season ever

New York CNN Business β€” For travelers getting ready to make their first holiday trips since before the pandemic: prepare for sticker shock. Airfares are way up. US gas prices are higher than they’ve ever been at this time of year. Rates for hotel rooms and rental cars have jumped 12% and 46% respectively from … Read more

Spend Less, See More: Budget Travel Tips On ‘How To Money’

Spend Less, See More: Budget Travel Tips On 'How To Money'

After having all our vacations collectively canceled in 2020, everyone is itching to get back to traveling. It’s one of America’s favorite pastimes, after all; in 2019, we spent $972 billion on domestic travel alone! But in case you’re trying to spend a little less than that on your own personal vacation, Matt and Joel … Read more

Last-minute flights over the holidays will cost you more this year

Last-minute flights over the holidays will cost you more this year

People still looking to book trips home to visit family or take a vacation during the holidays need to act fast β€” and prepare for sticker shock. Airline executives say that based on bookings, they expect huge demand for flights over Thanksgiving, Christmas and New Year’s. Travel experts say the best deals for airfares and … Read more

Don’t Expect Cheap Airfares Back Soon, Travel Experts Say

Don't Expect Cheap Airfares Back Soon, Travel Experts Say

Don’t Expect Cheap Airfares Back Soon, Travel Experts Say | Image by StockSnap from Pixabay Most airlines are also deploying less capacity because they don’t have the required number of aircraft. Aircraft which were unused during the lockdown, returned leases and delayed new aircraft deliveries are preventing them from adding more flights when more people … Read more

Travel has edge over shopping this holiday season amid inflation

Travel has edge over shopping this holiday season amid inflation

Retailers have a new threat this holiday season: wanderlust. Americans are returning to the skies, filling hotels, swarming theme parks β€” and they’re showing a willingness to spend more of their money on trips. That is setting up the fiercest holiday season battle for consumers’ wallets since before the Covid pandemic, with persistent inflation already … Read more

Why booking travel on your phone is a bad idea

Why booking travel on your phone is a bad idea

Since the first iPhone launched 15 years ago, consumer shopping habits have slowly but relentlessly shifted toward mobile devices. According to a survey of 3,250 US consumers from Pymnts.com, a website dedicated to analyzing the role of payments in new tech, the majority of travel service purchases (51.4%) were made on a mobile device in … Read more